Last Updated: June 22, 2026

Overview

Welcome to KBT Crafts. These Terms of Service ("Terms") govern your use of our website and the purchase of our handmade products. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

Throughout these Terms, "we," "us," and "our" refer to KBT Crafts, and "you" or "customer" refers to the person accessing our website or purchasing our products.

Online Store

By using this website, you confirm that you are at least the age of majority in your province or territory of residence, or that you have obtained permission from a parent or legal guardian.

You agree not to use our website or products for any unlawful purpose or in violation of any applicable Canadian laws or regulations.

You must not attempt to interfere with the security, operation, or functionality of our website.

Handmade Products

Every item sold by KBT Crafts is handcrafted with care. Because our products are handmade, slight variations in:

·         Colour

·         Size

·         Shape

·         Pattern placement

·         Stitching or finishing details

may occur. These natural variations are part of the handmade process and make every piece unique. They are not considered defects or grounds for a refund or exchange.

Product photos are intended to represent our items as accurately as possible. However, colours may appear differently depending on your screen or device settings.

Product Availability & Pricing

All products are subject to availability.

We reserve the right to:

·         Modify or discontinue any product without prior notice.

·         Correct pricing errors or inaccurate product descriptions.

·         Change prices at any time without notice.

Prices are listed in the currency displayed on our website and do not include applicable taxes or shipping charges unless otherwise stated.

Orders

Once an order has been placed, you will receive an order confirmation by email. This confirmation does not guarantee acceptance of your order.

We reserve the right to refuse, limit, or cancel any order if:

·         Product availability changes;

·         Payment cannot be verified;

·         Incorrect pricing or product information is displayed;

·         Fraudulent or suspicious activity is suspected;

·         The order violates these Terms.

If your order is cancelled after payment has been processed, a full refund will be issued to your original payment method.

You are responsible for providing accurate billing, shipping, and contact information.

Payments

We accept secure payment methods available through our website.

By completing a purchase, you confirm that you are authorized to use the selected payment method.

Orders will not be shipped until payment has been successfully processed.

Shipping & Delivery

Shipping times are estimates only and are not guaranteed.

KBT Crafts is not responsible for delays caused by:

·         Postal or courier services;

·         Customs inspections;

·         Weather conditions;

·         Labour disruptions;

·         Other circumstances beyond our control.

Customers are responsible for providing a correct shipping address. We are not responsible for packages delivered to an incorrect address provided by the customer.

Returns & Exchanges

Please refer to our Refund & Return Policy for complete details regarding returns, exchanges, cancellations, and damaged items.

Intellectual Property

All content on this website, including but not limited to:

·         Product designs

·         Photographs

·         Logos

·         Brand name

·         Graphics

·         Text

·         Product descriptions

is the exclusive property of KBT Crafts and is protected under applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, distributed, or used without our prior written permission.

User Content

If you submit reviews, photographs, comments, or other content to our website or social media pages, you grant KBT Crafts a non-exclusive, royalty-free licence to use, reproduce, and display that content for promotional or marketing purposes.

You confirm that the content you submit does not infringe upon the rights of any third party.

Limitation of Liability

To the fullest extent permitted by applicable Canadian law, KBT Crafts shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

·         Use of our website;

·         Purchase or use of our products;

·         Delayed or failed delivery;

·         Technical interruptions;

·         Errors or omissions in website content.

Our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.

Disclaimer

Our products are intended for decorative, personal, or gift purposes unless otherwise stated.

Customers are responsible for using products safely and appropriately.

KBT Crafts makes no warranties beyond those required under applicable consumer protection laws.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Province of British Columbia and the applicable federal laws of Canada.

Any disputes arising under these Terms shall be subject to the jurisdiction of the courts of British Columbia, Canada.

Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice.

Any changes become effective immediately upon posting on our website. Continued use of our website following any changes constitutes your acceptance of the revised Terms.

Contact Us

If you have any questions regarding these Terms of Service, please contact us:

KBT Crafts

Handmade Excellence, Uniquely Yours.

📧 kbtcraft.ca@gmail.com